Frequently Asked Questions
When do we deliver?
We deliver 6 days a week. Our Monday to Friday hours are 9am – 5pm and our Saturday hours are 9am – 12pm. This applies to all Birmingham postcodes.
If you require same day delivery for that special someone, please just give us a call on 0121 822 8900 and we’ll try our best to help.
What happens if the recipient is out?
If the lucky recipient is not home at the time of delivery, we aim to leave your arrangement with a close neighbour. We’ll post a calling card at the recipient’s address to let them know where they can pick up their special package. If we’re unable to leave the flowers with a neighbour, we’ll leave a card asking the recipient to contact us to arrange a re-delivery, free of charge.
Our happiness guarantee!
We aim to exceed your expectations and gift the most glorious arrangement of flowers. However, if on the off chance you are unhappy with your purchase, then please let us know on 0121 822 8900 or email us at firstname.lastname@example.org